911 Cell Phone Calls

When you call 911 from your cell phone, the signal goes to the tower that you are closest to and then sends that call to "a dispatch center," not necessarily the dispatch center that you need to be talking to. The location you are calling from is not listed on the 911 computer screen like it would be if you are calling from home. When you call from home we have an exact location, when you call from your cell phone we have a tower location for the tower that you are nearest to. Dispatch will be required to ask you your location or the location of what you are calling on in order to get help to you. If you are not certain of the location you are calling from it is important for you to look around and give the dispatcher as much information about your location as possible such as landmarks like a bank or restaurant. Dispatch may also need to transfer your call to another location in order for you to get the help that you need.

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Northville Township
44405 Six Mile Rd.
Northville, MI. 48168
(248) 348-5800

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